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No. 001Customer Discovery · Volume IApr 2026

Customer discovery, without the interviews.

Paste what you're building. Get the jobs your customers are actually trying to get done — grounded in real data from Reddit, Google Trends, and App Store reviews. In under 5 minutes.

No credit card · First run's on us · 2–5 minutes
Or · email updates
Pipeline · Run b5f2a9Live
01
Parse brief/ context
02
Reddit threads/ SaaS · startups · Entrepreneur
03
App Store reviews/ competitors
04
Google Trends/ search trajectory
05
Jobs & personas/ cluster
06
Score & cite/ algorithmic
Stream log0 events
01Problem

The #1 reason startups die? Building in a vacuum.

You've got the idea. Maybe a prototype. But honestly — you haven't talked to enough customers. You know it. They know it.

"Do 40 interviews" is useless advice when you're shipping alone at 11pm.

So you build. You guess. Six months later, nobody wanted it.

Across r/SaaS, r/startups, and r/Entrepreneur, "no customer discovery" is the single most common post-mortem theme — and post volume is climbing.Baserok research · Apr 2026
02Solution

Skip the cold DMs. Get grounded customer insight in minutes.

Baserok pulls live signal from the public sources your customers already use — Reddit threads, App Store reviews, Google Trends — and returns a structured Jobs-to-be-Done analysis.

No vibes. Every insight is cited. Every confidence score is algorithmic, not AI-assigned.

03Method

Three steps. About the time it takes to make a coffee.

~90s
Step 01

Describe what you're building.

Paste your product + who it's for. One paragraph is enough.

2–5 min
Step 02

Watch the pipeline run.

Live progress. Reddit, App Store, and Trends feed in. Never a black box.

Yours
Step 03

Get your JTBD canvas.

Personas, day-in-life simulations, ranked features, and the 3 things to validate next.

04What you get

Every run delivers:

i.

3–5 grounded personas

Psychographic, behavioural, and socio-economic — not invented archetypes.

ii.

Day-in-life simulation per persona

Friction points, workarounds, triggers — told as a story, not a spreadsheet.

iii.

Ranked features & benefits

What your customers actually want — ordered by demand signal, not guesses.

iv.

Confidence score on every claim

Algorithmic. Auditable. Never vibes.

v.

Citations from credible sources only

Every line traces back to a Reddit thread, review, or trend. Click through, verify.

vi.

"Validate these 3 things" checklist

Your next action, named. No more staring at a canvas wondering what to do.

vii.

Failure-theme flags

Which of the 10 common founder traps you may be falling into — named, not hinted at.

If you paid a researcher to do this, you'd wait two weeks and a four-figure invoice.
05Trust

Not another "AI wrapper." Here's the method.

Taxonomy

10 founder failure themes

Distilled from thousands of public posts across r/SaaS, r/startups, r/Entrepreneur. Your run is scored against them.

Scoring

Algorithmic confidence

Derived from source count, recency, relevance, sentiment consistency. Not an LLM guessing a number.

Evidence

Citations only

Every insight links back to the post, review, or search trend it came from. Click through, verify.

Transparency

Built in public

Every architectural decision and shipping update on @baserokHQ.

06Honest positioning

Who this is for (and who it isn't).

Built for

  • Solo founders who'd rather ship than cold-DM strangers
  • Bootstrapped makers with 90 minutes on a Sunday
  • PMs validating a bet before committing a quarter
  • Anyone tired of hearing "just do more user research"

Not for

  • Teams with a dedicated researcher and a live interview pipeline
  • Anyone building something so novel there's zero public signal to pull from

Honest positioning builds trust. We'd rather lose you here than later.

07Offer

Your first research is free. Here's the deal.

Free · No card
  • No credit card to start.
  • You only pay if you come back for a second run.
  • If your first run doesn't surface at least 3 things you didn't already know about your customer — don't come back. Fair?
08Stay in the loop

Build-in-public updates, in your inbox.

Email updates

Get shipping notes from the founder.

One email a week. New failure themes, methodology changes, and what shipped. No drip sequences, no upsells, unsubscribe anytime.

No spam. Unsubscribe in 1 click.
09Questions

Questions you're about to ask.

Isn't this just ChatGPT?+
ChatGPT guesses from training data. Baserok pulls live, cited, public-source evidence and scores it algorithmically. Every claim links back to its source.
How long does a run take?+
2–5 minutes. You watch the pipeline stream live — no black box.
What if the data's thin for my niche?+
Confidence scores flag it. We'd rather tell you "this is a weak signal" than fake certainty.
Do you store my idea?+
Yes, in your account. Soft-deletable anytime. GDPR-aware.
Does this replace user interviews?+
No. It makes your first 5 interviews sharper — you skip the basic framing questions and go straight to what matters.
What happens after the free run?+
Pay-per-play or a subscription if you're iterating often. Priced to be cheaper than a single consulting hour.
Fin.

Your idea deserves better than a guess.

First research is free. 2–5 minutes. No credit card.

Run my first research
Grounded / Cited / Scored / In public